Privacy Policy
S3 Homes is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
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1. Information We Collect
We collect and process the following types of personal information:
- Contact Information: such as your name, address, phone number, and email.
- Property Information: such as photos, videos, and floor plans related to properties you are marketing.
- Technical Data: including IP addresses, browser type, and usage data from your interactions with our website.
- Communication Data: any correspondence or inquiries you send to us.
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2. How We Use Your Data
We will only use your personal data when legally permitted, including:
- To provide our service: We use your data to deliver services such as property staging, photography, 360 tours and floor plans.
- To communicate with you: regarding inquiries, service updates, or changes to our policies.
- To improve our website: Analysing visitor behaviour to enhance user experience.
- For marketing purposes: Only if you have opted into receiving marketing communications from us.
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3. Legal Basis for Processing
Our legal grounds for processing personal data include:
- Consent: Where you have given consent for us to process your data.
- Contractual Obligations: Processing necessary for fulfilling our contractual obligations to you.
- Legitimate Interests: Where processing is required for our legitimate interests, such as improving services or marketing.
- Legal Compliance: Processing to comply with legal obligations.
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4. Data Sharing
We do not sell your personal data. We may share your data with trusted third-party service providers, such as:
- IT support companies.
- Professional advisors, such as lawyers or auditors.
- Any regulatory authorities if required by law.
These third parties only process your data based on our instructions and must comply with the UK GDPR.
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5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Once the data is no longer needed, it will be securely deleted or anonymised.
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6. Your Rights
Under UK GDPR, you have several rights, including:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data in certain circumstances.
- Objection: Object to data processing for marketing purposes.
- Data Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at hello@s3homes.co.uk.
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7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee its absolute security.
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8. Cookies
Our website uses cookies to improve your browsing experience. For more information, please see our [Cookie Policy].
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9. Third-Party Links
Our website may include links to third-party websites. Clicking on these links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy policies.
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10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we encourage you to review it regularly.
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11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
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S3 Homes
10 Bank Chambers, Penn Hill, Poole, Dorset, BH14 9NB
Email: hello@s3homes.co.uk
Phone: 01202 773181 / 07763 626476
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